Retirement Services - Business Analyst

Position Summary:

This persons serves as an expert in providing complex business and processing expertise for McCamish products.  Possesses specific expertise in application of knowledge regarding defined contribution plan administration, and corporate non-qualified benefit plans.  Assists in providing expert guidance on new product development to prospective clients and internal resources.

Essential Responsibilities:

• Provides point-of-contact role for clients using products - providing knowledgeable guidance for the most efficient use of systems and services offered
• Performs a lead analysis role in providing system and industry expertise during procurement and formulation of client's system and design requirements
• Gathers and defines the end user's business requirements
• Provides estimates for system enhancements based on the client's business needs
• Maintains and coordinates modifications to client specific production and non-production regions.
• Serves as the liaison between the users and developers representing client-specific issues and solutions. Assumes the lead role in ensuring all significant client issues are resolved routinely and without significant client impact.
• Routinely is on call during after-hours to address and help resolve production issues - receiving and addressing requests and issues from clients and internal processing groups during second and third shifts.
• Provides analytical expertise during design whiteboards
• Develops detailed business scope and business specification documents for more complex system enhancements
• Documents, performs and validates unit/functional testing
• Supports the analysis, technical and quality assurance members of the project team
• Performs internal and external walkthroughs of business specification documents
• Develops test plan, test design, and test case documents
• Performs internal and external walkthroughs of testing documents
• Performs usability and integration testing
• Validates expected results and provides output for internal and external client sign-off
• Supports model office and user acceptance testing
• Defines and reports testing issues and supports re-testing efforts
• Acts as mentor within the department using advanced interpersonal skills.
• Responsible for providing leadership and direction and coaches junior members of the department.
• Routinely addresses critical problems, researches complex problems and resolves them through development of specialized solutions
• Coordinates testing among multiple team members, assumes responsibility for unit testing, and remains apprised of any testing issues throughout the project life cycle
• Routinely provides training to internal and external clients.
• Troubleshooting as required
  
  

Qualifications:

• Six plus years in the retirement plan administration or mutual fund industries and/or three plus years of experience with McCamish Systems or related products
• In-depth knowledge of deferred compensation, defined contribution administration, and the mutual fund administration industries
• Ability to work independently with little or no direction
• Exceptional interpersonal skills with a strong desire to provide superb customer service
  

For more information

You may send a message describing your relevant experience and a copy of your resume by fax to Human Resources at 770.690.1800, or email to jobs@mccamish.com.

 

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